At Shopickon, we strive to ensure a seamless shopping experience for our customers. If you are not satisfied with your purchase, we offer a hassle-free return and refund policy. Please read the following guidelines carefully.
1. Return Eligibility
You can request a return if:
✔ The item is damaged, defective, or incorrect upon delivery.
✔ The product is unused, unwashed, and in its original packaging with all tags intact.
✔ The return request is raised within 7 days of delivery.
Note: Certain items, such as personal care products, perishable goods, and customized items, may not be eligible for return.
2. Return Process
- Initiate a Return: Contact our support team at pinaki030@gmail.comwith your order details and issue.
- Approval & Pickup: Once approved, we will arrange a pickup (if applicable) or provide the return shipping details.
- Product Inspection: After receiving the returned item, we will inspect it to ensure it meets the return conditions.
- Refund or Replacement: If approved, we will process a refund or replacement based on your preference.
3. Refund Process
- Refunds will be issued via the original payment method within 5-7 business days after return approval.
- In case of Cash on Delivery (COD) orders, refunds will be processed to your bank account or as store credit.
4. Non-Returnable Items
- Gift cards and promotional items
- Perishable goods and hygiene-related products
- Customized or personalized products
5. Contact Us
For any questions or assistance regarding returns and refunds, please contact us at:
📧 pinaki030@gmail.com
📞 +917440901234
We appreciate your trust in Shopickon and are committed to ensuring your satisfaction.